Welcome to Mama Lux! These Terms of Service govern your use of our website and services. By accessing or making a purchase through Mama Lux, you agree to comply with and be bound by the following terms. Please read them carefully before using our site.
1. General Terms
By using this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use our services. You agree to provide accurate and complete information when making a purchase or creating an account.
2. Product Information
We strive to provide accurate descriptions and images of our products. However, due to variations in monitor displays and production processes, colors, and details may slightly differ from the product image.
- All prices are listed in [currency] and are subject to change without notice.
- Availability of products may vary, and we reserve the right to limit the quantities of any items offered on our site.
3. Orders and Payments
When you place an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product unavailability
- Inaccuracies in pricing or product descriptions
- Suspected fraudulent activity
Once your order is placed, you will receive a confirmation email with details of your order. We accept major credit cards, debit cards, and other payment methods as indicated on our website.
4. Shipping and Delivery
Mama Lux offers worldwide shipping, and shipping fees may vary based on your location and the selected shipping method. Estimated delivery times are provided at checkout; however, we cannot guarantee exact delivery dates due to circumstances beyond our control (e.g., customs delays or carrier issues).
- Shipping times and fees are calculated at checkout based on your location and chosen delivery method.
- International customers are responsible for any additional customs duties, taxes, or fees imposed by local authorities.
5. Returns and Refunds
We offer a 30-day return policy on most products, provided they are unused, in original packaging, and meet our return conditions. Refunds will be processed once the returned items are inspected.
- To initiate a return, please contact our support team at support@mamalux.com within 30 days of receiving your order.
- Refunds will be issued to the original payment method, minus any applicable shipping fees.
6. Intellectual Property
All content on the Mama Lux website, including text, graphics, logos, and product images, is the property of Mama Lux and protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our express written consent.
7. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Mama Lux reserves the right to suspend or terminate accounts for any violation of these terms.
8. Limitation of Liability
Mama Lux will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. We are not responsible for delays or failures caused by events beyond our control, including but not limited to natural disasters, strikes, or technical issues.
9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
10. Changes to Terms
We may update or modify these Terms of Service at any time, and the revised terms will be posted on this page. By continuing to use our website after any changes, you agree to be bound by the updated terms.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of [Your Country/Region], without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of [Your Country/Region].
12. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
Mama Lux
Email: support@mamalux.com
Address: [Insert your business address here]
By using Mama Lux, you agree to these Terms of Service. Thank you for shopping with us!